Many sales teams have enough faith in AI to let it help them with prospect outreach. In fact, HubSpot’s 2025 State of Sales ...

Salesforce and Anthropic announced Tuesday a sweeping expansion of their partnership, called Claudeforce, that pushes the world's largest customer relationship management platform directly inside ...

Beacon, a CRM provider for charities and nonprofits, says an AWS access key "potentially exposed in public JavaScript build artifacts" is the leading suspect in its July breach. The revelation came in ...

Before you spend months building a custom CRM, here’s why the real value goes far beyond a database with a great interface. You built your business on scrappiness and smart decisions. So when someone ...

Writing on the CRM Software Blog, an author from Velosio noted that sales teams are expected to generate more leads, close more deals, and improve forecasts without significantly increasing headcount.

Your customer relationship management (CRM) knows a lot about what already happened—and an incomplete picture of what should happen next. It’s a beautifully organized rear-view mirror. For 30 years, ...

Create a segment using custom event registration questions in Customer Insights – Journeys How to improve adoption on your sales team Integration guide Where custom agentic CRM fits in Create a ...

International Data Corporation (IDC) has ranked Salesforce as the #1 CRM provider in its latest Worldwide Semiannual Software Tracker. This is the 13th consecutive year Salesforce has earned the top ...

Salesforce's quarterly results exceeded consensus, with Agentforce annualized revenue passing the $1 billion mark. The business software maker's revenue backlog came up short, and its revenue guidance ...

Pharmaceutical and life sciences companies are investing heavily in customer relationship management (CRM) modernization and artificial intelligence, and for good reason. While CRM systems change is ...

We’re entering a new era of AI-powered business applications, and today we’re excited to publish the 2026 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and role-based ...

Tal Frankfurt is the Founder and CEO of Cloud for Good, a Salesforce partner that creates transformational value with technology. Over the past year, I’ve had more conversations than ever with ...