AI success depends on whether enterprise data is ready, reachable, and close enough to the workloads that need it. In this eSpeaks episode, Dell Technologies’ Vrashank Jain explains why fragmented ...

The Slack Keynote started with a mysterious game where Slackbot breaks down a door.While Slackbot is creating a presentation for a client, another member enters and says, "There's a new template." ...

Salesforce and Workday have announced a strategic partnership that aims to reimagine enterprise software with advanced AI capabilities and unified data integration. This collaboration brings together ...

According to Whitelam, Salesforce’s scheduling capabilities take into account all aspects of the work in question, from specific tools, skill sets and clearances, to minimize frustration and enhance ...

In a late June interview, Salesforce CEO Marc Benioff claimed that AI now does 30% to 50% of the work at Salesforce. But what does that actually mean for employees? Salesforce hired its first chief ...

Salesforce CEO Marc Benioff revealed AI agents are performing between 30% and 50% of the company’s internal work. He emphasized that AI is not replacing employees, but working alongside them to ...

Salesforce CEO Marc Benioff revealed the software company uses artificial intelligence (AI) technology to perform a good deal of its work. He told Emily Chang, the host of Bloomberg’s "The Circuit ...

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Salesforce Work.com is a set of solutions from Salesforce that enable organizations to simplify return-to-work processes, maintain safe workplace operations, assess and promote employee health, safety ...

You're currently following this author! Click to unsubscribe from email alerts. Chief Correspondent covering media and technology There's little debate anymore about the fact that AI will displace ...

Customer service platforms are undergoing a fundamental shift as AI moves from a supporting role into the core of how interactions are managed, routed and resolved. Salesforce has positioned its ...