CXOtoday

ServiceNow launches major expansion to Now Assist generative AI portfolio with new capabilities to transform experiences and increase productivity

Now Assist in Virtual Agent, flow generation, and Now Assist for Field Service Management are the latest in powerful GenAI ...

ServiceNow AI Control Tower: Selling a penthouse while building the frame

ServiceNow Inc. is making one of the more consequential and visible bets in enterprise AI. The company says AI Control Tower ...
BizTech

ServiceNow Knowledge 2026: Enterprise AI Implementation Needs Guardrails and Control

Ricky oversees and leads the editorial team for BizTech magazine. He's a writer, technology enthusiast, superhero lover and eternally curious. While many thought leaders, policy makers and tech ...

ServiceNow adds AI agent controls and employee automation tools

ServiceNow Inc. today announced new controls for governing artificial intelligence agents alongside updates to its ...
Forbes

Serval Wants To Replace ServiceNow With AI That Builds Enterprise Automation

Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. This voice experience is generated by AI. Learn more. This ...